Payment & Refund

Payments for Lunar Shadow Atelier services are collected according to the quote confirmed before work begins on lunar-shadow.world.

• This payment page at Lunar Shadow Atelier is scoped separately from our other service notes on this site.
• Accepted methods are confirmed by email from studio@this site and may include card or local transfer depending on Germany norms.
• Deposits for custom work are non-refundable once materials are ordered, unless we cancel the booking.

If we must cancel, prepaid fees for unfinished work are refunded within fourteen business days.

Workshop seats can be transferred once with forty-eight hours notice; no-shows forfeit the seat fee.

• Refund requests should include booking date, service name, and contact details used on this site.
• Charge disputes should first contact studio@this site so we can reconcile invoices against studio logs.
• Prices shown in conversation are in local currency for Leipzig unless otherwise stated.

Guests booking knitting work through lunar-shadow get plain intake steps using honest lead times rather than same-day promises when the bench is full. Established 2013, still owner-run Desk near Petersstraße 114.

Most payment start with a short written brief at Lunar with clear tickets so handoffs stay consistent. Ticket codes stay local to this Leipzig bench.